Cortex · Help
Support
Cortex is built by a small team, and every message is read by a human. Tell us what's happening and we'll get back to you.
Contact support
Or write to us directly at [email protected].
It helps to include your version and build (Settings → About) and your macOS version — the prefilled email already asks for both.
Find an answer faster
Most questions are covered in the FAQ — jump straight to a topic.
Other links
Self-hosting the Connector? Cross-device sync to claude.ai and mobile via your own
Cloudflare account is a power-user setup — about 15 minutes. It's entirely optional; the app is
complete without it. Email us and we'll point you to the setup guide.